After you sign up, we will match you to an available therapist who fits your objectives, preferences, and the type of issues you are dealing with. Different therapists have different approaches and areas of focus, so it's important to find the right person who can achieve the best results for you.

Therapists on Nsansa are licensed, trained, experienced, and accredited psychologists (PhD / PsyD), licensed marriage and family therapists (LMFT), licensed clinical social workers (LCSW / LICSW), or licensed professional counselors (LPC). They have been qualified and certified by the country’s professional board after successfully completing the necessary education, exams, training and practice. While their experience, expertise, and background vary.

Our team ensures that every provider we bring to the platform is fully licensed and in good standing. Providers who apply are required to provide proper licensure documentation and proof of identity. We then cross-check their licensure information with their respective state licensing board. In addition to checking credentials, each potential provider needs to complete a case study exam graded by a licensed clinician and be evaluated in a video interview.

The result of this rigorous process is that only about 25% of applicants who apply to work as therapists through Nsansawellness are accepted to the platform. We also show the full licensing information for each provider to make it easy for you to do your own due diligence on your therapist.

The cost of therapy through Nsansa ranges from K150 to K1,200 and it is based on your subscription, preferences, and therapist availability.

This process is virtually instantaneous and typically takes only a few moments, thanks to our swift therapist availability. Rest assured, your subscription period begins as soon as you're matched with a therapist.

You can receive therapy exclusively through video conferencing with your therapist. This single method allows you to access therapy based on your needs, availability, and convenience.

You can also have a video session with your therapist where you see each other and talk with each other in a virtual face-to-face setting (similar to Skype). To talk with your therapist via video, your counselor will schedule an appointment with you, then, your will receive an email notification. Login to the platform. From the appointments section you will view and click on the appointment to join the video call.

Yes. You can always login to your account and read all the therapist's messages to you. This may help you in reflecting and remembering some of the guidance and input that you received. This is one of the main advantages of e-therapy.

This depends on your needs and varies a lot from one person to another. Some people feel they get most of the value after just a few weeks, while others prefer to stick to the program for an extended period of time. This is completely up to you.

Nsansawellness does not provide any insurance packages but offers very affordable pricing options.

Please contact the following numbers for help:

Life Support: 933

Child Support: 116